Does XbyK support global unsubscription from emails?

2025/08/25 4:17 PM

Does XbyK have the concept of unsubscribing from all emails, or unsubscribing from an entire email channel, vs unsubscribing from the current recipient list?


https://docs.kentico.com/documentation/business-users/digital-marketing/emails/send-regular-emails-to-subscribers#unsubscription

This documentation link describes the unsubscription process as being switching the subscriber to the unsubscribed status in the single recipient list, but I don't see a 'globally unsubscribe' option or an 'unsubscribe from an entire email channel channel' option anywhere in the documentation.


https://docs.kentico.com/guides/digital-marketing/work-with-email/leverage-email-data-in-customer-journeys

But then, this page references a contact who 'unsubscribes from all email interaction'... vs someone who 'unsubscribes from specific email channels' which suggests that one or both of those concepts are at least possible.

Tags:
Email marketing

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